Shipping & Returns

Final Sale – Vintage Items

Please note that vintage and secondhand items are final sale without exception.  If you have any questions regarding a vintage item please e-mail info@nimfa.co prior to purchase as these items are not eligible for refund or store credit.  Vintage and second hand items are likely to have minor flaws due to the nature of being pre-loved items. Some examples of minor flaws include and are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear from the previous owner and age. After making sure that you are happy with the product, you can place it in your cart.

Returns – New Items

Before you would return a product, please reach out to me here: info@nimfa.co. We accept returns and exchanges of all unworn and unwashed merchandise within 14 days of delivery of your order. All sales are final after 14 days of delivery. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund. If you would prefer an exchange, reach out to me via info@nimfa.co

Item(s) are to be sent back to: 

VIKTÓRIA PETRÁNYI
BUDAPEST
TIGRISKŐ UTCA 12.
1188
HUNGARY

Your return/exchange will be processed as soon as possible, refunds will take a few days to process.

Shipping – Countries

The delivery of the products is made by DPD, GLS, TNT or UPS to the following countries:

Hungary, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, USA, Canada

Prices differ by region, that you can find below. We are working on reducing the prices and extending the destinations of shipping. If you have a preferred shipping service please contact me via info@nimfa.co

Shipping – Problems

Once an item has been shipped, Nimfa is not responsible if the item is lost, stolen or damaged in transit. Nimfa uses GLS shipping for most orders. 

If you prefer an alternative method of shipping, please contact us via info@nimfa.co

If a package is lost, stolen or damaged in shipment a claim needs to be filled with the shipping service provider used and not with Nimfa.  If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package, Nimfa is not responsible and will not issue a refund or store credit, but we will do our best to give you the necessary information and support to solve your problem.