Shipping

Final Sale – Vintage Items

Please note that vintage and secondhand items are final sale without exception.  If you have any questions regarding a vintage item please e-mail info@nimfa.co prior to purchase as these items are not eligible for refund or store credit.  Vintage and second hand items are likely to have minor flaws due to the nature of being pre-loved items. Some examples of minor flaws include and are not limited to; pilling, markings, discolorations, loose threading, and other signs of wear from the previous owner and age. After making sure that you are happy with the product, you can place it in your cart.

Shipping – Countries

The delivery of the products is made by DPD. DPD delivers the products of Nimfa in the following countries: Hungary, Austria, Slovakia, Croatia, Slovenia, Germany, Czech Republic, Belgium, The Netherlands, Luxembourg, Italy, Romania, England, Denmark, Bulgaria, France, Poland.  Prices differ by region, that you can find below. We are working on reducing the prices and extending the destinations of shipping.

Shipping – Problems

Once an item has been shipped, Nimfa is not responsible if the item is lost, stolen or damaged in transit. Nimfa uses DPD shipping for most orders. 

If you prefer an alternative method of shipping, please contact us via info@nimfa.co

If a package is lost, stolen or damaged in shipment a claim needs to be filled with the shipping service provider used and not with Nimfa.  If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package, Nimfa is not responsible and will not issue a refund or store credit, but we will do our best to give you the necessary information and support to solve your problem.